Working in the healthcare industry, you have unique communication needs and a high level of responsibility. The ability for your patients to understand what you are telling them is crucial for them to make good choices in their healthcare and…
Have you ever had an interaction with someone whose first language is English and found it to be frustrating and cumbersome? Have you been embarrassed, annoyed, or even treated badly because you’ve had to repeat yourself a few times? You’ve…
In today’s fast-paced, work-from-anywhere world, conference calls and video conferencing have taken the place of in-person meetings. If you spend time on the phone with clients each day, clear communication is a huge part of your job. Even if you’re…
